Delivery Policy
At Anantra, we aim to deliver your treasured jewellery with the utmost care, speed, and transparency. Please read our delivery policy below for a smooth shopping experience.
1. Order Processing Time
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All confirmed orders are processed within 2 to 4 business days.
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Orders placed on weekends or public holidays will be processed the next working day.
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Custom or made-to-order jewellery may require 7–15 working days for production before shipping.
2. Shipping Time
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Standard delivery within India takes approximately 5 to 10 business days after dispatch.
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Delivery to remote areas may take slightly longer.
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International shipping (if applicable) timelines vary by country and will be communicated during checkout.
3. Shipping Charges
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Free shipping is available on all orders within India.
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International shipping charges (if offered) will be calculated at checkout based on location and package weight.
4. Shipping Partners
We partner with reliable and insured courier services such as Blue Dart, Delhivery, and DTDC to ensure safe and timely deliveries.
5. Order Tracking
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Once your order is shipped, you will receive a tracking ID and link via email or SMS.
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You can use this information to track the status of your delivery at any time.
6. Delivery Attempts
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Our delivery partners will attempt to deliver your package up to 3 times.
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If the package remains undelivered, it may be returned to us, and re-delivery charges may apply.
7. Delivery Security
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All shipments are fully insured until they are delivered to you.
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We request a valid signature or OTP confirmation upon delivery to ensure safe handover.
8. Delays and Exceptions
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While we strive for timely delivery, unforeseen factors like weather, festivals, or logistical issues may cause delays.
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Anantra will notify you promptly in such cases and provide support.
9. Questions or Support
For any delivery-related questions, please contact our customer support team at:
📧 support@anantra.com
📞 +91-9876543210
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